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VZR Audio Warranty

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1 Year Limited Warranty for VZR Audio™

Thank you for your inte rest in the products and services of VZR Audio (“VZR Audio”). This Limited Warranty applies to physical goods, and only for physical goods, purchased from https://vzraudio.com (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, VZR Audio will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

VZR Audio will either repair the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from VZR Audio is 365 days from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us at vzr@vzraudio.com to determine the problem and the most appropriate solution for you.

More Warranty Details:

VZR Inc. (“VZR”) warrants its products against defects in materials and workmanship. The VZR Model One headphone (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”). This Limited Warranty only applies to Products purchased directly from VZR, or any of its Authorized Dealers or Distributors. All rights provided in this Limited Warranty are granted to the original purchaser, and may be transferred at any time during the Warranty Period by the original purchaser to a new owner. In the event ownership of the Product is transferred prior to the expiration of the Warranty Period, this Limited Warranty shall terminate at the end of the Warranty Period. The original purchaser must make a claim within the Warranty Period. A claim shall not be valid and VZR has no obligation related to the claim if it is not made within the Warranty Period and if it is not made in strict compliance with the requirements detailed at www.vzrinc.com/warranty. VZR warrants any replacement product or parts furnished hereunder against defects in materials and workmanship for the longer of the following: (i) the amount of time remaining under the Warranty Period, or (ii) 120 days from your receipt of the repaired or replaced product. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES RELATED TO THE ORIGINAL PRODUCT AND ANY REPLACEMENT PRODUCT OR PARTS (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE EXPRESSLY LIMITED TO THE TERM OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. VZR will, at its option, either: (i) repair the product, or (ii) replace the product with a new VZR Product which is identical or reasonably equivalent (in VZR’s sole discretion) to the Product. In the event VZR, in its sole discretion, is unable to replace or repair the Product or it is not commercially practicable to do so, VZR may refund the purchase price paid for the Product. This Warranty does not cover shipping to or from VZR’s warranty service depot. Please visit VZR’s website for more information on returning Product back to VZR. This Warranty Does Not Apply to and specifically excludes: (a) Damage or malfunction due to misuse or normal wear and tear; (b) Any physical and/or electrical damage resulting from, but not limited to: accident, abuse, misuse, malicious destruction, liquid contact, fire, earthquake, acts of nature, or other external causes); (c) Products with an identification label, serial number, or safety label that has been removed, partially removed, altered, or is unreadable; (d) Damage or inoperability caused by inadequate repair work performed by the end user or any non-authorized repair center; and (e) Accessories or consumable items (including, but not limited to: EarPads and/or headphone padding, cable/clips, foam microphone windscreens, carry cases). Consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. VZR reserves the right to change the product specifications without prior notice.

© VZR 2021 REV A, All Rights Reserved.

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